Privacy Protection

Privacy Data Protection
Browsing the internet page of Prva banka CG AD - osnovana 1901. godine ( (hereinafter called: Web page) is anonymous, and when doing so no data which could identify you, such as your first and last name, telephone number and e-mail address, are collected.

We will specifically emphasize when your personal data are needed for the provision of service or performing a transaction requested by you. Personal data collected through web pages / web forms may include your first and last name, Personal Identification Number, name of the company or organization, Tax Identification Number, address, telephone, e-mail address, employment data, data on your card and other data, as necessary.

Prva banka CG AD - osnovana 1901. godine (hereinafter called the Bank) automatically collects data on your device. These data may include your IP address, type of your browser, IP address, domain name, access time and web page addresses. These data are used by the Bank for the purpose of offering its services, maintaining the quality of its services and obtaining general statistical data regarding the use of Web pages.

Collected data are processed by the Bank, for the same purpose for which they have been provided, specifically, for the purpose of using the Web page and offering the requested services so that it could render you information about new products and services that you can use. The Bank may use the collected data in order to offer you a more effective user service, made easier the use of Web pages by removing the frequent entering of the same data or for adjusting the Web pages to your personal inclinations ad interests.

The Bank does not sell, lease, or borrow personal data of users of its web pages to third parties, and it protects them from any unauthorized access. Your personal data may be forwarded by the Bank to its reliable business partners for specific reasons such as statistical analyses, user support, etc. In such cases, the Bank will prohibit its business partner to use your personal data for any other purpose other than the agreed one, and it will bind its business partner to keep personal data confidential.

When inserting personal data in web page / web form fields provided for such inserting, you confirm that you have made your personal data available voluntarily and that you allow such data to be used for the purpose for which they were given.

Cookies policy

For an internet page to work correctly and be improved in terms of enhancing user experience when browsing, it is necessary to store a minimum amount of information on your computer, tablet, or mobile device (cookies). More than 90% of Internet pages use the cookies practice and according to the regulations of European Union, they have the obligation to previously ask the consent of the internet page user.By using this web page, you consent to the use of cookies.

If you block them, you are still able to browse the page, but with limited functionalities.

What are cookies?

Cookies are information stored on a PC or mobile device at the time of browsing visited web page. Cookies simplify the use since they facilitate internet settings (language or address) so the pages activate them once they are reloaded. In that way, information is tailored to your needs and usual manner of use.

Apart from simple information related to easier administration, cookies may store a number of personal data to which you must give prior consent. If you have not given consent, cookies cannot access files on your device. Activities of cookies preparation and sending are not visible, but in the settings of your selected internet browser you can select different options, such as approval or rejection of request for cookie storage, deletion of stored cookies and other activities regarding the use of cookies.

How to disable cookies?

By turning off cookies you are not allowing their keeping on your PC or mobile device. Cookies settings can be configured and changed in the selected internet browser. In order to see the settings, please select the browser you use (Chrome, Mozilla Firefox, Internet Explorer, Opera or Safari (pages in English). If you disable cookies, you will not be in the position to use certain functionalities of internet pages.

What are transient cookies?

Transient or session cookies are removed from your device when you close the browser used for viewing the web page. With these cookies, web pages keep temporary data.

What are persistent cookies?

Persistent cookies remain on your PC or mobile device even after you close the web browser. With these cookies, web pages collect data in order to facilitate their use. For example, web pages which require user name and password will "remember" your entry which will appear each time you visit the same page. Persistent cookies may remain stored on a computer for days, months or years.

What are same-site cookies?

Same-site cookies come from the web page you are browsing and they may be transient or persistent. In that way, web pages collect data which facilitate the use when re-visiting the web page.

What are third-party cookies?

Third-party cookies come to your device from other web places which are on the web pages you browse. These are, for example, pop-up ads and, in such case, the role of cookies is to follow certain web page from the advertising standpoint.

Does this web page use cookies and what kind of cookies are used?

Yes, this web page uses cookies in order to ensure simpler and better user experience.

What kind of cookies does this web page use?

Session cookies which will be automatically deleted when closing the web browser you are using;

There are several external tools which keep limited cookies and they are not a part of the settings of this web page. They enable smooth use of all functionalities which enable the users an easy access to contents.

Are there third-party cookies in the web page?

This page makes possible:

  • Measuring page views
  • Advertising products and services,
The page uses Webtrekk and Google Analytics-service for measuring page views.

Final provisions

This Privacy Protection Statement solely refers to the collection of personal data and collection of cookies by the Bank.

The Bank shall reserve the right to change this Privacy Protection Statement. All changes will be published on the web page of the Bank. Please check for changes of this Privacy Protection Statement from time to time, in order to be promptly informed of its changes.

Last change: 11th Nov 2019